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Terms & Conditions

Wholesale Customer Qualifications

MultiCrafts & Gifts’ products and services are available to businesses only, with a Retail Store Front or Online Stores with a shopping cart system.

A proof of business is required with business registration number. (to be faxed or by email)

Our cart submission minimum is $200.00.

The Customer is responsible for freight charges, which will be determined once your order has been packed and weighed, at which time a final invoice will be issued via email.

Prices are subject to change without notice.

Upon cart submission you will be required to accept the terms & conditions outlined.

Claims for Damages or Shortages:

No claims for damages, shortages or returns accepted after 5 days of receipt of the order.

Any errors in shipping caused by us, will be rectified at our expense.

Any other returns will be responsibility of the Customer, plus a restocking fee of 20%.

Damages to products incurred during transit must be reported with photos of the damage including the box it was packed in. All parcels are insured, and to initiate a claim against the shipping company, we can only do so with the correct documentation.

Payment Method

MultiCrafts & Gifts accepts the following methods of Payment.

1. Business cheques (no personal cheques)

2. Money Orders

3. Visa

4. Mastercard

5. Cash/Debit/Electronic Transfer

It is the Customer's responsibility to notify Multicrafts if we have retained your card on file, of any changes i.e. expiry date.

It is the Customer's responsibility to ensure funds are available for the order placed, otherwise this will cause delays in shipping your order.

Item Minimum & Order Minimum

Minimum purchase per item is preset. Quantities entered are in multiples of that minimum.

Multicrafts & Gifts cart submission minimum  is $200.00.

Orders under $200.00 will be accepted only if you are "adding" to an open order. (contact us to pull your cart)

Preorders

Multicrafts & Gifts will not charge your credit card until the merchandise has been received at the warehouse.

Once the merchandise has arrived, there will be no cancellations.

Preorders by supplier must be over $50.00 to be valid, or can be subject to cancellation at our discretion.

Orders over $75.00 will be automatically shipped, unless otherwise directed by you via email with further instructions.

The customer is responsible for frieght charges.

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